Refund policy

Last updated: 04th June, 2026

Return & Exchange Policy

We offer an exchange-only policy. You may request an exchange within 7 days of receiving your item or within 14 days of purchase, whichever is earlier.

Eligibility for Exchange

Exchanges are only accepted if you have received the wrong product.
To qualify:

• The item must be unused and in its original packaging.
• You must provide the receipt or proof of purchase.

To request an exchange, please contact us at customersupport@mahavastu.com or call 9910300805.

If your request is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.

Important: Items sent back without prior approval will not be accepted.

Please send approved returns to:
MahaVastu Remedies
F-321, Basement, Sector 63, Noida, Uttar Pradesh – 201301 

Ph. 9910300805

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is damaged, defective, or incorrect, so we can evaluate and resolve the issue.

Important: To process claims for damaged or missing items, a complete unboxing video is mandatory.
The video must:

• Begin before opening the package
• Show all sides of the sealed parcel, including the shipping label
• Capture the entire unboxing process without cuts or pauses
  
  

Claims must be submitted within 24 hours of delivery along with the unboxing video.
Claims without this video may not be eligible for exchange.

Exceptions / Non-returnable Items

• ⁠Products are non-returnable after 7 days of delivery.
• Books are non-returnable, non-exchangeable, and non-refundable once delivered.
• ⁠Currently, no refunds are offered.

Exchanges Only

We do not offer refunds under any circumstances.
Once your return is approved and received, you may request an exchange for another item of equal value.

For any queries related to returns or exchanges, feel free to contact us:
📧 customersupport@mahavastu.com
📞 9910300805